Shipping & Return Policy

Last Updated: 01/04/2024

Shipping Policy

1. Shipping Options

NewGersy Mart Corporation offers various shipping options to cater to different customer needs. The available options and associated costs are displayed during the checkout process. The delivery times may vary based on the chosen shipping method and the destination.

2. Order Processing Time

Orders are typically processed within 5 business days from the date of purchase. Please note that processing time may vary during peak seasons or promotions.

3. Shipment Confirmation & Tracking

Once your order has been shipped, you will receive a shipment confirmation email containing the tracking number(s) for your package(s). The tracking information will allow you to monitor the delivery status of your order.

4. Shipping Delays

While we strive to provide accurate shipping estimates, unforeseen circumstances such as weather conditions, customs delays, or other external factors may impact delivery times. NewGersy Mart Corporation is not responsible for delays beyond our control.

Return Policy

1. Eligibility for Returns

We want you to be completely satisfied with your purchase. If for any reason you are not, you may return eligible items within 14 days of receiving your order. To be eligible for a return, items must be in their original condition, unused, and in their original packaging.

2. How to Initiate a Return

To initiate a return, please contact our Customer Service team at info@newjersymart.com with your order number and the reason for the return. Our team will provide you with instructions on how to return the item(s).

3. Return Shipping Costs

Return shipping costs are the responsibility of the customer, except in cases where the return is due to an error on our part or a defective product. We recommend using a trackable shipping service to ensure the safe return of your items.

4. Refund Process

Refunds will be processed within [insert number] business days of receiving the returned items. The refund will be issued to the original payment method used for the purchase. Please note that shipping costs are non-refundable.

5. Exchanges

Contact Information

We currently do not offer exchanges. If you need a different size or item, please initiate a return for the unwanted item and place a new order for the desired item.

For any questions or concerns regarding our Shipping & Return Policy, please contact us at info@newjersymart.com.

Thank you for choosing NewGersy Mart Corporation. We appreciate your business!